The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network,The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions knowledge and skills required to administer a voice network.



Introduction to Packet Voice Technologies

  • Understanding Traditional Telephony
  • Understanding Packetised Telephony Networks
  • Understanding IP Telephony Applications

Analog and Digital Voice Connections

  • Understanding Analog Voice basics
  • Understanding Analog-to-Digital Voice Encoding
  • Understanding Signaling Systems
  • Understanding Fax and Modem over VoIP

Introduction to Voice over IP

  • Understanding the Requirements of Voice in an IP Internetwork
  • Understanding Gateways and Their Roles
  • Encapsulating Voice in IP Packets
  • Calculating Bandwidth Requirements
  • Understanding Security Implications

Configuring Voice Interfaces

  • Configuring Voice Ports
  • Adjusting Voice Quality

Voice Dial Peers

  • Understanding Call Establishment Principles
  • Configuring Dial Peers
  • Understanding Special-Purpose Connections
  • Understanding Special-Purpose Connections

Voice over IP Signaling and Call Control

  • Understanding the Need for Signaling and Call Control
  • Configuring H.323
  • Configuring SIP
  • Configuring MGCP
  • Comparing Call Control Models

Improving and Maintaining Voice Quality

  • Comparing Voice Quality Measurement Stds
  • Understanding VoIP Challenges
  • Understanding QoS and Good Design
  • Understanding Jitter
  • Understanding Delay
  • Understanding QoS Tools in the WAN
  • Configuring QoS in the WAN
  • Configuring CAC
  • Understanding Voice Bandwidth Engineering
**The topics said above are only the short blueprint of the syllabus. On the off chance that you feel that we have missed any subject, you can simply come to us and learn it, or simply call us to affirm.

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